Most design projects start with a brief and end with a folder of design files for you to figure out how to put to use. Ours start with questions about what you want your business to become, who you want to serve, and what it needs to stand for.
Sarah's background is in psychology and human services, and it shapes everything about how we work. She's spent years helping businesses and nonprofits find the words, the systems, and the confidence to show up as what they actually are. She understands how people make decisions, what builds trust, and what it takes for someone to feel genuinely seen by a brand. That lens shows up in the strategy, the design, and the way we support every engagement.
Because here's what most clients don't expect: building a brand means sharing your behind-the-scenes operational secrets: your systems, your processes, your offers, your fears about whether any of it is 'good enough'. It's vulnerable territory that we take seriously & without judgment. We have genuine curiosity about where you are, and real excitement about where you're going.
When someone lands on your site, they’re trying to understand a few things very quickly.
They’re trying to understand what you do.
They’re deciding whether they trust you.
And they’re asking themselves one simple question: Is this the right person or organization to help me?
A thoughtful digital presence makes those answers clear.
At Known & Noticed, we design websites that help the right people recognize your work, understand its value, and feel confident taking the next step.
Because meaningful work deserves to be both known and noticed by the people it’s meant to serve.
You'll get clearer on your audience
Not just who they are on paper, but what they actually need to hear, what builds their trust, and why they choose you over someone else.
Your systems and processes will make more sense
We look at how you attract, onboard, and move people through your business while we build. You'll leave with more clarity on your operations than you came in with.
Your offers will be sharper
The process almost always exposes gaps and opportunities in how your offers are structured, priced, and positioned.
You'll have a partner who's genuinely invested
We ask the questions your last designer didn't, push back when something isn't right, and show up excited about what you're building, because we actually are.
If you're building or refreshing your brand:
We start with Be Known, our signature brand foundation process. We dig into who you are, who you're trying to reach, and what you want to be known for — so everything we build has something real behind it.
If your brand is already solid:
We go straight into our Brand Download. You send us your brand files, we walk through a focused questionnaire together, and we get to work.
When your brand and website are designed together, the result is a level of cohesion you simply can't get when they're done separately. This is the most common path for clients who are serious about showing up wel & getting results.
the whole kit & kaboodle!
Website INcludes
Brand INcludes
Not every project needs both at once. If your brand is solid and you need the website, or your website is working and you just need the brand to catch up. We can start there.
just the essentials
Brand only
what's included:
WEBSITE ONLY
what's included: